Returns Policy

At SWANIOR, we believe in the power of our skincare products to transform your skin and boost your confidence. We are committed to providing you with the highest quality products and exceptional customer service. However, we understand that sometimes a product may not meet your expectations or you may have a change of heart. That's why we have a hassle-free returns policy in place to ensure your satisfaction.

If for any reason you are not completely satisfied with your purchase, you can return the item within 30 days of delivery for a full refund. Whether the product didn't work for your skin type or you simply changed your mind, we've got you covered.

To initiate a return, simply contact our customer support team with your order number and the reason for the return. Our friendly representatives will guide you through the process and provide you with a return authorization number. Please note that returns without a valid authorization number will not be accepted.

Once you have received your return authorization number, carefully package the item in its original packaging and include all the accessories and documentation that came with it. We recommend using a trackable shipping service to ensure that the item reaches us safely.

Upon receiving the returned item, our team will inspect it to ensure that it is in its original condition and meets our return policy criteria. If everything checks out, we will process your refund within 5 business days. Please note that the refund will be issued to the original payment method used during the purchase.

SWANIOR takes pride in offering exceptional customer service, and we want you to be completely satisfied with your shopping experience. If you have any questions or concerns regarding our returns policy, please don't hesitate to reach out to our customer support team. We are here to assist you every step of the way.

Thank you for choosing SWANIOR. We look forward to helping you achieve younger, smoother, and brighter skin.